Terms & Conditions

Revision Policy

We provide revision depending upon the package you selected. Customers can ask us for unlimited free revisions and we will revise it without any additional charges provided that the storyboard and concept remains the same. Revision Turnaround Time would be 48-72 hours.

Refund Policy / Money Back Guarantee

In any event, any deposited funds for a project shall not be subject to refund after delivery if the initial storyboard is approved, or a change is requested unless Animation Champ cancels or terminates your Contract for a reason other than your breach or non-performance.

All refund requests will be fulfilled as per the following arrangement:

How to claim your refund

To assure your refund request is approved, please make sure you meet the following requirements

Quality Assurance Policy

In order to provide you the desired satisfaction, our production don't deviate from the specifications provided by you in the order form.
The animation takes place after a thorough research which ensures the design quality and uniqueness.

100% Satisfaction Guarantee

We rework the ordered and keep on revising it until you are 100% satisfied (depending upon your package).

Delivery Policy

All animation order files are delivered to You (The Customer) as per the date specified on the "Order Confirmation". An e-mail is also sent to inform the client about their animation order delivery made to their specific email address. All policies pertaining to revision & refund are subject to date and time of animation order delivered to the client. All animation order files are delivered to the customer on his/her email as per the date specified on the "Order Confirmation". All policies pertaining to revision & refund are subject to date and time of the order delivered to the client. We deliver all our animation orders via e-mail within 5 to 7 days of receiving your order or as per the animation type. We offer a RUSH DELIVERY service through which you can have your first storyboard samples within 48 hours by paying just $100 extra! For further assistance, contact us at 24-Hour Customer Support Center.

Record Maintenance

We keep a record of your finalized animation once we provide you the final files.

If you require the final files again in the future we can send them to you at your request.

Customer Support

We offer 24-Hour Customer Support to address your queries and questions.

You can contact us any time and we guarantee to respond immediately.

Communication Policy

You agree that Animation champ is not liable for any correspondence from email address (es) other than the ones followed by our own domain i.e. "..support@animationchamp.com" or/and any toll free number that is not mentioned on our website. Animation Champ should not be held responsible for any damage(s) caused by such correspondence. We only take responsibility of any communication through email address (es) under our own domain name or/and via toll free number i.e. already mentioned on Animation Champ Website. We hold full responsibility for any information held or shared through our parent company.

Access to Information

To access Animation champ services you may be asked to provide certain registration details or other information. By accepting these terms & conditions, you hereby acknowledge that all the information provided by you will be correct, current, and complete. If Animation champ believes the information that you have provided is not correct, current, or complete, Animation Champ has the right to refuse your access to any services or any of its resources, and to terminate or suspend your account at any time.

100% Unique Design Guarantee

At Animation champ we guarantee that all of our customers' animation are made from scratch. This way you will have an animation that is tailor made for your requirements. We guarantee that your animation will be unique and impress your clientele

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